Case Study

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Created Date Saturday, 25 August 2018
Modified Date Saturday, 25 August 2018
Filesize 5.66 Megabytes

Application 2 — Annotated Bibliography

Application 2 — Annotated Bibliography

 

As part of your Doctoral Seminar for this set of weeks, you are participating in a seminar-style discussion about the weekly topics. Recall that you were asked to address 5 of the Required Resources and at least 5 additional resources from the Walden Library and to incorporate them into your posting. As a related exercise, submit an annotated bibliography of the 10 resources you referred to this week. For each entry,

 

be sure to address the following as a minimum:

·         Include the full APA citation.

·         Discuss the scope of the resource.

·         Discuss the purpose and philosophical approach.

·         Discuss the underlying assumptions.

·         If referring to a research reporting article, present the methodology.

·         Relate the resource to the body of resources you have consulted in this course.

·         Discuss any evident limitations and opportunities for further inquiry.

 

Each component of the annotated bibliography would be from 200 – 400 words in length. 

Created Date Saturday, 25 August 2018
Filesize 21 Kilobytes

Assignment Lit Review Partners 2018

The following course learning outcomes are assessed by completing this assessment:
S1.
Utilise effective communication practice in organisations.
S2.
Demonstrate expert English language skills in academic and professional contexts.
S3.
Evaluate the quality and utility of literature sourced.
S4..
Undertake a literature review for an organisational IT research project.
A1.
Compose a research proposal and report on a topic related to an organisational IT research project.
A2.
Present written and oral reports to academic and organisational audiences.

 

A section (no more than 500 words) on what self-efficacy is. You should include a descriptionof self-efficacy, why it is considered important, how it differs from efficacy and the majorfactors that contribute to self-efficacy. Include anything else you think is relevant to this topic.
•A section (no more than 750 words) on research into self-efficacy on a topic of your choice.For example, there is research on self-efficacy and nursing, sports, business, IT, rock-climbingand many other topics. You should find at least four academic papers on your particular topicand provide a literature review. This review should be more than just a summary of eachpaper – it should be a synthesis of the most important parts and how they relate. Some thingsyou might look at are
oHow the research questions compare
oWhat the motivations of the researchers were
oWhat type of research they conducted
oAnything else of interest
•A conclusion which summarises what you’ve written. It should include your opinion, based onyour findings, on whether self-efficacy is a topic that should be explicitly taught in schools
•A reference section in APA style

Created Date Tuesday, 02 October 2018
Filesize 49 Kilobytes

BSBMGT517 Manage operational plan

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Assessment Outline

Task Number

Method of Assessment

Due Date

Assessment Task 1

Role play and case study

As per the time table

Assessment Task 2

Role play and case study

As per the time table

Assessment Task 3

Role play and report

As per the time table

 

The mode of delivery is face to face in class rooms at Campus. Students will be provided with a time table on the day of orientation which will

have all the start and end dates of each unit and the name of Trainer/Assessor and Venue. If there are any changes in the time table,

the students will be informed prior to scheduled class.

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Assessment Task 1 – Role play and case study

 

Assessment Objective

The student will demonstrate skills and knowledge required to develop operational plans in consultation with key stakeholders.

Timeframe for Assessment Tasks

-           As specified in your time table.

Deliverables

You must:

      Participate in three role-plays:

1.       Sales and Marketing Manager

2.       Technology consultant

3.       present resourcing proposal for approval

Through the course of completing this assessment task, the student is required to participate in three role-plays with the trainer/assessor, the first two as consultation, the third to seek approval from management: Your trainer/assessor will play the role of managers and consultant

       1.       Sales and Marketing Manager (to discuss human resourcing requirements)

       2.       Technology consultant (to discuss physical resourcing requirements related to development of e‑commerce website)

       3.       Operations General Manager (student to present their proposal for approval).

The student is required to arrange time for the role-plays with the assessor.

Submit a planning portfolio, including:

     action plans

     performance indicators for operational and financial targets (amended operational plan; balanced scorecard for e-commerce customer service representative)

     Proposal for resourcing.

Your assessor will be looking for:

      literacy skills to access and use workplace information and to write a succinct and practical plan.

      technology skills to use software to produce plans

      planning and organisational skills.

      numeracy skills to allocate and manage financial resources.

      knowledge of models and methods for operational plans.

      knowledge of budgeting processes.

      knowledge of alternative approaches to improving resource usage and eliminating resource inefficiencies and waste.

 

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Assessment Task 2 Role play and Case Study

Assessment Objective

The candidate will demonstrate skills and knowledge required to plan and manage resource acquisition.

Timeframe for Assessment Tasks

-           As specified in your time table.

 

Deliverables

You must:

1.       participate in two interview role-plays

2.       submit portfolio:

     action plans

     Expenditure Payment Approval form

     interview plan

     Assessment and evaluation record with recommendations.

Your assessor will be looking for:

      literacy skills to access and use workplace information and to write a succinct and practical plan

      planning and organisational skills

      numeracy skills to allocate and manage financial resources

      knowledge of models and methods for operational plans

      Knowledge of budgeting processes.

 

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Assessment Task 3 – Role play and report

 

Assessment Objective

The candidate will demonstrate skills and knowledge required to monitor and review operational performance.

Timeframe for Assessment Tasks

-           As specified in your time table.

Deliverables

 

In accordance with contingency planning developed in Assessment Task 1, the candidate will take prompt action to address employee underperformance. In a role-play, the candidate will coach the employee in accordance with performance management systems.

The candidate will then prepare and present, in a second role-play, a management report describing the performance system, performance results and recommendations for changes to operational plans. During the role-play, the candidate will negotiate changes to operational plans and gain approval for recommendations from the Operations General Manager (Trainer/assessor). You must;

1. Participate in two role-plays:

     coaching an underperforming employee

     presentation of report to Operations General Manager

      2. submit a portfolio that includes:

a.       a monitoring plan

b.       an operational plan status report

c.       a coaching and performance management plan

d.       a contingency plan for managing employee underperformance.

e.       Submit a management report

Your assessor will be looking for:

2.    literacy skills to access and use workplace information and to write a succinct and practical plan

3.    technology skills to use software to produce and monitor the plan against performance indicators

4.    planning and organisational skills

5.    coaching skills to work with people with poor performance

6.    numeracy skills to allocate and manage financial resources

7.    knowledge of models and methods for operational plans

8.    knowledge of budgeting processes

9.    Knowledge of alternative approaches to improving resource usage and eliminating resource inefficiencies and waste.

 The student is required to arrange time for the role-plays with the assessor.

10.   participate in two role-plays:

     coaching an underperforming employee

     presentation of report to Operations General Manager

11.   submit a portfolio that includes:

     a monitoring plan

     operational plan status report

     a coaching and performance management plan

     a contingency plan for managing employee underperformance.

     submit a management report.

 

Created Date Tuesday, 02 October 2018
Modified Date Tuesday, 02 October 2018
Filesize 418 Kilobytes

EDU10003: The World of Maths Assignment 1: Essay

Assignment overview

This assignment requires you to write an essay that explores the way in which we teach mathematics in a contemporary learning environment.

Related learning outcomes

This task is assessing your ability to demonstrate that you meet the criteria for the following unit learning outcomes:

5.      Describe the nature and development of mathematical thinking and numeracy processes in children.

Assignment details

You are required to write your essay in response to the following quote:

It is crucial to develop in children the ability to tackle problems with initiative and confidence … mathematics has changed from careful rehearsal of standard procedures to a focus on mathematical thinking and communication to prepare them for the world of tomorrow. (Anghileri, 2006, p. 2)

Your essay should be informed by your understanding of theories and contemporary perspectives of the nature and development of children’s mathematical thinking. Weeks 3 and 4 of your learning materials will give you an understanding of both historical and contemporary perspectives. These weeks also show you the impact of these perspectives upon pedagogy in contemporary education across early childhood and primary contexts.

Essay structure

Introduction: Write a clear introduction which frames the essay (approximately 10% of the word count).

Main body: Identify and briefly discuss the quote to scaffold the following sections of the essay:

·         Select and justify one theoretical perspective on learning i.e. Constructivism or Behaviourism that you believe is best suited to the learning and teaching of maths.

·         Demonstrate a thorough understanding of the selected theoretical perspective and also explain why it is better suited (in comparison with one other theoretical perspective) to the learning and teaching of maths.

·         Identify and describe why maths teaching and learning has left behind rehearsal and should be about playfulness, fun and creativity—this links to pedagogy.

Conclusion: Conclude with a detailed summary about the nature and development of mathematical thinking and numeracy processes in children in the 21st century (approximately 10% of the word count).

Reference list: All resources that you have cited in-text in the essay need to be referenced in APA style.

Preparing your essay

The material upon which you will base your essay is covered primarily in Weeks 3 and 4. Review the resources carefully, as you prepare your essay.

You are strongly encouraged to participate in the Week 3 Activity: Resource sharing and theory comparison, as this will enable you to engage more deeply with the relevant theories.

Additional resources

The following resources will support you in completing this assignment:

·         Referencing guide.

·         Assignment support.

·         Essay writing guide.

Submission details overview

Assignment criteria

1.      Knowledge and understanding of learning theory.

2.      Knowledge of pedagogy.

3.      Format and structure.

Created Date Tuesday, 02 October 2018
Filesize 51 Kilobytes

Factor affecting digital divide

Research Report Task Overview
At university, you often have to do individual research and then put that work together as part of a group. Your task in this course is to produce a well-written research report on the topic specified by your teacher.
This task is done in two stages:
3.1 Individual Report (Weeks 1-7)
• The main topic is divided into two sub-topics (see the example on the next page).
• Each student will individually research and write about one of the sub-topics ONLY using the sources on the list provided to you.
• Your teacher will give you your sub-topic.
• Your first draft is due in week 5. Your teacher will give you feedback on this (once only) and indicate areas you need to improve.

 

1. It’s 8 articles and we have to use 4 of them atleast.
2. We need to find out the common factors like age,gender, rural vs urban between those 4 selected articles.
3. We have to cite down atleast 5 factors from all the articles that we will be using from selected 4 articles 
4. We have to merge those factors by listing which author said what about that particular factor respectively.
Created Date Saturday, 25 August 2018
Filesize 1.15 Megabytes

Google Project Soli

1)Topic: Google Project Soli
2)Each slide should contain 2 citations
3)Information must be taken only after 2013 year!
4)At last 10 to 12 references.
5) Total of 13 slides.
Created Date Saturday, 25 August 2018
Filesize 95 Kilobytes

Group CVP and Budget Report

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Assessment 1 Portfolio 2: Group CVP and Budget Report (minimum of 3000 words) – maximum group of 3 members

 

Investors and creditors frequently use CVP Analysis to screen business plans by evaluating a firm’s cost structure and sales volume needed to generate profit. Suppose you are planning to open a “Boutique Hotel” accommodation, you are expected to determine all relevant financial data and prepare a CVP analysis.

·         You must refer, in text, to a minimum of 12 journal articles, plus others as required, in order to show competency in the assessment. Failure to meet this standard will result in a fail grade for this assessment.

 

Executive Summary

 

Provide a maximum one-page summary, include a snapshot of the results you calculated in your analysis and your recommendations based on these results.

 

Introduction

 

Provide a brief introduction to your report including a short summary of the business and activities, as key background/context.

 

Key business assumptions

 

All Boutique Hotel room prices below include accommodation and breakfast, list all key assumptions for your business and complete the following table:

 

Key assumption

Value

Location

Sydney

Room price: Deluxe

H $500 S $400 L $350

Room price: Standard

H $400 S $350 L $250

Occupancy %: Deluxe

H 100% S 90% L 70%

Occupancy %: Standard

H 100% S 80% L 60%

Number of Deluxe rooms

20

Number of Standard rooms

40

Business start up costs

$1,000,000 start up assets

Start up depreciation (20%)

$200,000

 

All these key assumptions are to be carefully researched and correctly referenced including defining which months of the year are high, shoulder and low season. Carefully consider the differences in price and costs of a Deluxe and Standard room.

 

Identify and classify all relevant costs

 

Identify and classify all relevant costs that your business is likely to incur, as the business is a new start up, prepare the following table:

 

 

 

 

Product costs

Period Costs

Direct material

Direct labour

Overhead

Selling

Administration

Breakfast DMs such as bread, eggs, cereal, coffee beans, fruits, vegetables, meats

Chef

Servers

Barista

Utilities

Kitchen Rent

Kitchen Depreciation

Advertising

Sales staff salaries

Office Depreciation

Office Rent

Rooms DMs such as shampoos, soaps, wine, chocolates, logo branded bath robes, champagne

Housekeeping

Front Office

Utilities

Room Rent

Room Depreciation

Maintenance

 

 

 

Identify each cost and classify as variable, fixed or mixed cost, list the total cost in dollars. Develop one or two paragraphs about each set of costs, explaining the behaviour and purpose of each cost. For each of your expected costs, estimate variable cost per unit and total fixed cost. For mixed costs, be sure to identify variable and fixed cost components.

 

CVP analysis

 

Complete your CVP analysis, clearly explaining what each means, assume tax rate is 30%:

 

1.      What is the Weighted Average Selling Price (WASP) per unit?

2.      What is the Weighted Average Contribution Margin (WACM) per unit? 

3.      What is the Contribution Margin Ratio (CMR)?

4.      What is the total fixed cost and variable cost per unit?

5.      What is sales volume in units and sales dollars at breakeven point?

6.      Show breakeven points graphically.

7.      Perform “what if” analysis of breakeven by considering the following:

(i)                 Increasing fixed cost by 10%

(ii)               Increasing variable costs by 10%

(iii)             Decreasing selling price by 10%

8.      What are the Operating Leverage and Safety Margin for your business? Carefully explain what this means in terms of the risk to your business.

9.      Calculate sales needed to earn an after tax profit of $210,000. Carefully explain if $210,000 is realistic, if not, what would be a more realistic after tax target profit?

10.  Carefully explain the best ways that your business can increase its profitability.

 

Budget analysis

You will prepare a Capital budget (start up budget) and a Master budget (operating budget for the first 12 months) together with supporting report and other information as listed below. Note your start up budget should assume that 50% of the cost of establishing the business would be borrowed.

 

The Report should be written as if it were being presented to a potential purchaser or investor/financier in the business. Borrowing terms should be advised in the report. Remember interest repayments are included in the operational budget; the principal repayments are shown on the balance sheet as a reduction in the liability.  The Balance Sheet preparation is not a requirement of this assessment.

 

Capital budget: brief start up budget for project including working capital requirement until business revenue can support expenses and interest payments on liabilities.  Resource utilisation decisions may be discussed to justify your strategy.

 

 

 

Master budget: 12 months operating budget, a commentary and description of the basis of key assumptions made, mentioning the costing methods used.  Use the Balanced Score Card approach to present the key assumptions and justify them by the research and analysis undertaken.  Your business needs to use published award wages, industry benchmarks and decisions to establish budget figures, these are to be referenced in your report.

 

Conclusions, observations and recommendations

 

Conclude all the findings of your analysis; address the fixed costs, variable costs and income statement, CVP analysis, contribution margin etc. Discuss critically key results that would impact on your business future decision-making, including explaining how you could improve your business by making any changes. Include your recommendations to the proposed investor/purchaser and ideas for the next steps to progress the business concept.

 

Appendix

 

Excel spread sheet: in Appendix, detailing key assumptions and in correct format. The budget should be summarised in the body of your report but your full budget should be attached.  Include a 12-month operational budget with a total column for the year and perform vertical analysis on this total column for benchmarking purposes. Include a start up capital budget showing the costs in starting your proposed new start up business.

Created Date Saturday, 25 August 2018
Filesize 4.94 Megabytes

MArketing plan term project

You will submit your marketing plan term project in two parts-

Part 1: Analysis of the current situation

Part 2: Marketing strategy, budgets and controls. (Part 2 will also include an executive summary, all slides from Part 1incorporating feedback from your faculty member, all footnotes and bibliography.

Your marketing plan will take form of power point presentation.

Step 1: Select a Product or Service

Step 2: Research your Product or Service

Step 3: Prepare marketing plan term project part 1

Step 4: Prepare marketing plan term project part 2

 

 

Created Date Saturday, 25 August 2018
Filesize 28 Kilobytes

Master of professional accounting

 

Part-1 Research on “Big 4” and non-Big 4” audit firm

Research on Arthur Anderson/Enron

 

Created Date Tuesday, 02 October 2018
Filesize 103 Kilobytes

MGMT-6082 Domestic and International Sourcing Mid Term Case REC (25%)

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Individual Submission (60%)

·         Students are to submit their individual preparation on the Mid Term Case 72 hours before Module 8 class    to the Individual Mid Term Case Analysis Dropbox on FOL.  The individual preparation is to include identification of issues, situational analysis, financial risk analysis, total cost analysis, supplier evaluation and selection analysis, evaluation of single sourcing versus multiple sourcing options, evaluation of short-term versus longer-term contracts and identification of at least 3 alternatives which are well described and clearly related to organization goals and clearly developed from situational analysis and other analysis. 

 

Group Submission (40%)

·         Based on the effort and quality of student’s individual preparation, students will be put in teams of 4 or 5.  If students have not prepared they get zero for their individual preparation marks.  If there are other students who have not prepared they can be put together.  If there is only one student who did not prepare they will be in a group by themselves and will get 0 on the contribution to group submission.  If students do not come to class they will be put in a group by themselves and get a 0 for contribution to group submission.  

·         The Module 8 class is for students to work in their groups on combining their case analysis into one.  They are to use the best ideas and collaborate the ideas to get better answers.  Groups are to come up with a final recommendation, a Sourcing Risk Management Plan and an implementation time line.  The group submission is due 30 minutes before Module 9 class in the drop box on FOL titled Mid Term Case Analysis Group Submission.  Electronic submission is only needed.

·         Students are to individually and confidentially mark each of their group members, including themselves, on their contribution.  This is due in Module 9.   

REC Case

 

OVERVIEW

alt

 

Robots Everywhere Corporation (REC) is a small industrial equipment company located north of Boston.  It was founded in 1990 by recent engineering graduates who had a dream of making robots a common house hold item.  REC designs and builds robots. It uses technology in navigation, mobility, manipulation and artificial intelligence to build robots.  Their robots have been used for many uses including space exploration and bomb detection.  The company has two segments: Defense and Security Robots and Remote Presence Robots.  Recently it was decided to enter a new segment: Home Robots.  In particular the marketing department decided to focus on domestic, residential cleaning to exploit the booming growth in household machines and an increasing demand for items that allow people to accomplish more in their daily lives.  The company, recognized as a well-established robotics company offering military and research products focusing on the space and defense sector has grown from a single product manufacturer with annual sales of  $180,000 to a multi-product manufacturer $50 million firm in a little over ten years.  Robots Everywhere has a strong reputation for manufacturing high quality products with on-time customer delivery.  The company also emphasizes state-of-the-art technology in its product design, production, information, and delivery systems.

 

 

REC’s decision to enter the home residential cleaning market occurred in 2001.  In particular the marketing department decided to focus on domestic, residential cleaning to exploit the booming growth in household smart gadgets and an increasing demand for items that allow people to accomplish more in their daily lives.  Although Robots Everywhere Corporation was not in the residential cleaning business the company decided to pursue an aggressive strategy of selling high quality robotic vacuum cleaners at affordable prices.  The robotic vacuum cleaner is called the Zumba.  The Zumba is a compact, computerized vacuum cleaner that automatically guides itself around your home.  Like a conventional cleaner, it picks up dirt with spinning brushes and a vacuum.  There’s a side-mounted, flailing brush that pushes dirt underneath the machine and, once there, two more counter-rotating brushes pick up the dirt and direct it to the vacuum which sucks it away into the storage bin.    The Zumba moves itself around your room with two large wheels.  Power comes from a NiMH rechargeable battery pack.  When it’s finished it goes back to its docking station and recharges for next time.

 

REC is not the first company to manufacture a robotic vacuum cleaner.  However, the product is fairly new and it is fairly difficult to forecast the sales of the Zumba. REC is betting that in starting in 2002 the robotic vacuum cleaner industry will grow at a slow but steady state as consumers upgrade their regular vacuums with robotic vacuums with the predicted slow but steady growth in the economy.   This decision poses some risks, given that there is a “mixed bag” of opinions regarding the growth of the electronics sector in 2002.  The decision was made to pursue the residential vacuum user, through a strategy focused on shipping low-cost, high-quality robotic vacuum cleaners through large retailers who focus on electronics and other residential appliances and other residential products. 

 

Robotics Everywhere Corporation will assemble the robotic vacuum cleaners in its own facilities, but intends to outsource many of the key product components and subassemblies, including the Advanced Power System (APS) 3000 mAh NiMH Battery, a component that will be standard on each vacuum cleaner.  The decision to outsource the power system resulted from an executive-level insourcing/outsourcing study that concluded the cost to manufacture the power system in-house was highly prohibitive.  The product requires production capabilities that are beyond REC’s current expertise.  Marketing estimates that first year demand for the new robotic vacuum cleaner, and therefore the power system, would be approximately 500,000 units, with a 20% growth expected for year two.  Expected pricing for the robotic vacuum cleaner will be under $1000.  The APS 3000 mAh NiMH battery demands depend totally on final product demand, which can be volatile.

 

Exhibit 1 details the monthly sales forecast for the Zumba vacuum cleaner.  However, given the volatility of the electronics market and REC's limited experience with marketing to large retailers, marketing estimates, with 95% confidence that actual demand will likely be between 400,000 and 600,000 units.  As with most high technology companies, adequate supplier capacity is a critical issue.  Taking a lesson from the demands placed on it by its current customers, Robotics Everywhere Corporation will seek some assurance from its suppliers that they can increase the supply of components by 25% within four week’s notice of changing market conditions.  Supplier responsiveness and ability to satisfy Robotics Everywhere Corporation’s volume requirements will be critical.

 

Advanced Power System (APS) 3000 mAh NiMH Battery Market Information

 

REC recognizes that APS 3000 mAh NiMH Battery demand is growing rapidly, although actual numbers are difficult to obtain.  One of the challenges REC faces, and perhaps a major reason why REC may want to quickly “lock in” supplier capacity, is that other industries use similar batteries as are used in the robotic vacuum cleaner.  In particular, producers of video game joysticks, remote controlled cars, competition robots, TETRIX motors and electronics and other robotics products are moving aggressively in the use of the NiMH rechargeable batteries.

 

In sum, REC must share their market with the growing rechargeable battery market, and assess their relative leverage in the market given other market demands for the batteries.

 

Exhibit 1

                                               Two - Year Zumba Demand Forecast

 

March 2002                 55,000 units          March 2003                 66,000 units

April 2002                    50,000 units          April 2003                    60,000 units

May 2002                    40,000 units          May 2003                    48,000 units

June 2002                   40,000 units          June 2003                  48,000 units

July 2002                     45,000 units          July 2003                     54,000 units

August 2002                35,000 units          August 2003                42,000 units

September 2002         35,000 units          September 2003         42,000 units

October 2002              40,000 units          October 2003              48,000 units

November 2002          40,000 units          November 2003          48,000 units

December 2002          40,000 units          December 2003          48,000 units

January 2003              40,000 units          January 2004              48,000 units

February 2003            40,000 units          February 2004            48,000 units

 

Robotics Everywhere Corporation is targeting the price of its Zumba at $1000.  This means that the Advanced Power System (APS) 3000 mAh NiMH battery unit price would need to be in the $50 – 60 range.  This is not unreasonable given current market pricing.  However, the market for NiMH rechargeable batteries extends well beyond the robotic vacuum cleaner industry, and is not without its share of uncertainty and disruptions.

 

Another key consideration in the supplier selection decision is that Robotics Everywhere Corporation expects to control the transportation link from the supplier(s) to its facility in Boston.  The company has decided to assume responsibility for transportation, but not ownership of inventory, from the supplier's facility.  The company plans to support its inbound logistics with carriers that offer corporate-negotiated rate discounts.

 

While early robotic vacuum cleaners were notorious for quality-related problems, today's customers demand defect-free products.  With intense price competition and narrow profit margins, a single product defect, particularly when the vacuum cleaner is in the customers' hands, can "wipe out" any profit from the sale.  Poor quality will also adversely affect market reputation and future sales.  Although exact numbers are difficult to obtain, financial analysts at Robotics Everywhere Corporation calculate, based on experience and assumptions, that each with a defect will result, on average, in $250 in non-conformance costs that Robotics Everywhere Corporation must bear (including lost customer goodwill).

 

The company plans to introduce the new line of robotic vacuum cleaners to the market place in March 2002.  It must have inventory by January 2002 to begin process proving and pilot production.  The March date coincides with preparing for the peak vacuum cleaner sales season to coincide with spring cleaning.  It is now early August 2001.

 

Robotics Everywhere Corporation relies on cross-functional commodity teams to develop sourcing strategies for key purchased items.  Executive management views the supplier selection decision as a critical part of the Zumba development.  The commodity team has spent the last several weeks visiting four battery suppliers, and is currently evaluating various supply options. The team expects to begin negotiation with one or more suppliers within the next several weeks. Information regarding the suppliers under consideration is presented in the following section.

 

THE SUPPLY ALTERNATIVES

alt

 

The team developed a market analysis of battery suppliers, and narrowed their search to four specific suppliers.  These four suppliers were selected as final contenders based on: a) cost competitiveness given Robotics Everywhere Corporation initial target cost, and/or b) location proximity to REC’s assembly sites.  The team was somewhat divided, as some members felt that REC should globalize its sourcing initiatives, while others felt that local suppliers would be a better choice in terms of working arrangements.  Engineering supported the commodity team's preliminary efforts by purchasing off-the-shelf batteries for testing.  This helped determine if the suppliers had a product that initially satisfied REC’s expectations.  Relying on product samples, while providing preliminary insight into the capability and technology of each supplier, was not sufficient to support a final supplier selection decision.  Hence, the need for direct visits by the commodity team became apparent.

 

The team decided to visit four suppliers directly to collect detailed information.  The visits ranged from one to two days each, with all four visits completed within a three-week period.  These visits were time-consuming and exhausting, particularly since two suppliers were located in Asia.  Unfortunately, Robotics Everywhere Corporation does not have an International Purchasing Office (IPO) to support its international procurement activities.  Furthermore, no one on the team spoke Korean or Chinese. Fortunately, the other two suppliers, located in the U.S., were much easier to visit.  In fact, one supplier was located only ten miles from the REC’s assembly facility.  The following sections summarize data collected during the commodity team's visits to the four suppliers.

 

YNC Batteries

 

YNC Batteries, is a Korean company with 15% of global market share in battery powered system sales.  YNC provided a bid of $48.00 per unit.  During the team's visit the plant manager claimed that capacity was not an issue, and that the company would be willing to commit the required production capacity to the Robotics Everywhere Corporation contract.  Similar NiMH Battery Powered Systems accounted for about 40% of Avenue's $0.6 billion in 2000 sales.

 

The commodity team felt much more comfortable at YNC than at the Chinese supplier’s.  While this supplier has minimal experience doing business with North American firms, the company seemed quite anxious for the contract.  The company has several large Taiwanese and Japanese electronics makers as customers.  At this time YNC has no U.S. facilities or support staff.  The team had some concerns about becoming YNC’s first major North American customer.

 

The company's product was excellent.  Every NiMH Battery Powered system went through an extensive testing procedure that assured few problems would occur.  In fact, YNC’s process control and testing were more thorough than any other supplier the team visited.  However, the combination of the testing process and geographic distance meant that delivery cycle times were much longer, up to 8 weeks per order, although the on-time delivery performance for the facility was excellent.  The team was not sure if current Asian delivery performance would be indicative of delivery performance to the U.S.  The facility appeared well maintained, clean, and orderly.  The team noticed that the battery power system facility was extremely busy and wondered if the plant manager's claim about adequate capacity was accurate.  All employees worked closely together in work cells and knew each other by name.  Industry experts viewed YNC as one of the most promising and dynamic companies in the industry.  The ramp-up time for the delivery of the first shipment was quoted as 3 months.  Relevant YNC data include:

 

n   Quoted price = $48

n   Delivery lead time = 8 weeks

n   On-time delivery record = 99.0%

n   Quality = 4,000 PPM defects

n   Transportation costs from YNC to Robotics Everywhere Corporation = $8 per unit

n   Current installed capacity for 3000 mAh NiMH Battery Power systems = 90%

n   Duties and customs = $4.75 per unit

n   Insurance = $1.75 per unit

n   Frequency of shipment = Monthly

n   Tooling costs = $1.3 million

n   Ordering, inbound receiving and quality inspection costs = $1.25 per unit

n   Ramp-up time = 4 months

n   Denomination of contract = Dollars

 

Power USA

 

Power USA, a fairly large and reputable manufacturer of batteries, including 3000 mAh NiMH Rechargeable batteries, was located less than ten miles from REC's facilities.  About 15% of  the company’s $1 billion sales came from the sale of 300 mAh NiMH battery like products.  In fact, the firm was the second largest producer of batteries worldwide (with 20% market share).  In addition, the plant manager pointed out that the company has committed significant resources to setting up a JIT production system for the battery line. Indeed, the REC team was impressed with the performance of the kanban signals and flow-through workstations.  The plant manager also emphasized that because of their close proximity to Robotics Everywhere Corporation, they would have no problem delivering the product in two-day lot sizes, "just-in-time," to REC's facilities.  The manager was able to show the team reports that backed this claim.  Power USA also had a solid reputation within the industry for working with its customers on future product development.

 

Upon visiting the quality department, the quality manager seemed particularly preoccupied and "on edge."  When the plant manager left for a few minutes to answer a phone call, the group asked the quality manager if the company had experienced any significant problems recently.  He confessed that the last shipment of NiMH battery power systems had several quality problems, and the number of returns from large distributors had increased dramatically.  This was creating some fairly severe disruptions to production scheduling and delivery. The most serious problem was an issue with the batteries not recharging.  However, he assured the REC team that the design engineers were working full-time on the problem and that it would be solved well before REC placed an order.  When the plant manager returned, the quality manager made no further mention of the problem.  The plant manager estimated that the ramp-up time for the first shipment would be very short, approximately 3 months.  Relevant Power USA data include:

 

n   Quoted price = $50

n   Delivery lead time = 1 week

n   On-time delivery record = 99.5%

n   Quality = 7,500 PPM defects

n   Transportation costs from Power USA to Robotics Everywhere Corporation = $8 per unit (due to frequent deliveries of small quantities)

n   Current installed capacity for 3000 mAh NiMH Battery = 90%

n   Duties and customs = $0.00 per unit

n   Insurance = $0.50 per unit

n   Frequency of shipment = Every day

n   Tooling costs = $1 million

n   Ordering, inbound receiving, and quality inspection costs = $0.50 per unit

n   Ramp-up time = 3 months

n  Denomination of contract = Dollars

 

 

CATL

 

CATL, located in Guangzhou, China was the largest supplier the team visited (sales of $7 billion).  The plant covered ten acres, with a wide variety of computer and electronic components produced in the facility.  Power systems and batteries represent a large segment of CATL production (CATL commits 15% of total capacity to 3000 mAh NiMH battery production similar products and derives 15 % of revenues from the sales of these power systems).  Because of its size, however, the company seemed most interested in large contracts ($75 million or more annually).  CATL currently controls approximately 30% market share of battery sales.  Geographic distance from Boston, along with the need to accommodate the needs of some large customers, made CATL’s quoted lead time the longest of the four suppliers being evaluated.

 

The highest-ranking manager that met with the REC team was a sales manager, who took the team to visit various departments.  The division vice-president and plant manager were in conference with a battery customer, who the REC team found out had formed a strategic supply alliance with CATL.  The REC commodity team felt a bit "snubbed" at the facility, particularly the group's female members.  The facility was efficient, spotless, and modern.

 

When the team visited engineering, they spoke with a manager in Power Systems design.  The engineer estimated, based on previous experience, that the ramp-up time to begin production that would satisfy REC's specifications would be about 2 months.  Furthermore, tooling costs would likely be $900,000.

 

The sales manager was particularly proud of CATL new Internet-based electronic data interchange (EDI) system.  This system allowed direct communication with customers.  He was also proud that CATL was "the price leader" for the industry, and was producing NiMH Battery Power Systems for several of the major robotics companies.  He also talked about the company's extensive investment in research and development.  When the sales manager heard that the NiMH Power System order, based on 500,000 units in year one, would likely not exceed $30 million per year, he hesitated, saying that he would need to discuss the order with management.  Moreover, he indicated that the company typically was not interested in orders of less than $75 million per annum, but that exceptions might be possible.  The economics associated with large orders is what made CATL a low-cost producer.  Relevant CATL data include:

 

n   Quoted price = $45 per unit (quoted at 8.27 CNY to $1 U.S.)

n   Delivery lead time = 10 weeks

n   On-time delivery record = 95% on-time (for large customers)

n   Quality = 9,500 PPM defects

n   Transportation costs from Asia to Corporation = $8 per unit

n   Current installed capacity for 3000 mAh NiMH Battery Power systems = 97%

n   Duties and customs = $4.75 per unit

n   Insurance = $1.00 per unit

n   Frequency of shipment = Monthly

n   Tooling costs =  $900,000

n   Ordering, inbound receiving, and quality inspection costs = $2.25 per unit

n   Ramp-up time = 2 months

n   Denomination of contract = Chinese yuan

 

There exist some country-specific risks associated with sourcing in China.  The WorldFactBook 2001 notes that “developing trends presage more divergence between the United States and key East Asian countries and more difficulties for US policy and interests.  . . . Greater friction will also arise as a result on an expected downturn in the US economy, anticipated difficulties in US-China relations, and greater debate between the United States and Japanese and South Korean allies over military bases, host nation support, and other alliance arrangements. . . East Asian policies toward the United States will be driven strongly by the uncertain regional security environment, the nascent revival of regional economies after the Asian economic crisis, and trends in international politics and norms that affect East Asian authoritarian and democratic governments differently but underline strong regional nationalistic pride and assertiveness.” [1]

 

Champion

 

A fourth candidate for the contract is Champion, a small manufacturer located in Goleta, California.  The company focuses exclusively on the design and production of battery powered power systems.  Champion derives 75% of its $275 million in revenues from power systems similar to the 3000 mAh NiMH Power System. The team discovered this company almost by accident.  A team member was browsing a trade journal and saw Champion’s advertisement.  When the team visited the facility, the team was surprised at its small size and by the fact that it is located in an old warehouse.  Champion’s president met with the team in person.  He explained that he was a graduate of MIT in electrical engineering and had decided to start his own company after working for 15 years.  The company entered the battery market four years ago and has produced NiMH Battery Power systems just over a year.  During this time, however, Champion has established a reputation for delivery reliability and innovation.  The president explained that Champion’s success was based largely on its commitment to develop new technology, especially technology that enhanced product reliability.  He also claimed that he knew every customer personally.  Electronics Weekly had praised the company’s products in several recent editions.  However, the company was definitely a small growing entity (with less than 4% of global market share), but they expressed their intent to focus more on the NiMH Battery Advanced Power systems.

 

Everyone in the plant seemed highly motivated, and, except for the president, the team did not see any person who appeared over the age of 35.  The president was particularly excited about the possibility of working with Robotics Everywhere Corporation, and promised to work with them closely on this contract and for any new product lines.  In particular, he emphasized that rechargeable battery technology was improving and that the robotics market was another sector that would continue to expand in the future.  Ramp-up time for the NiMH Battery Power system would be approximately 3.5 months.

 

When asked if his firm would have any problem in meeting demand should they receive the contract, he hesitated before answering.  He admitted that this contract would be the largest in Champion’s relatively short history.  He also indicated that several other buying teams were also going to be sending teams to evaluate Champion within the next week.  However, he assured the team that he would do whatever it took to maintain reliable delivery schedules if Champion received the contract.  Interestingly, it appeared that the production lines were experiencing some problems during the team's visit, as they were shut down for nearly four hours!  Relevant Champion data include:

 

n   Quoted price = $51.50

n   Delivery lead time = 3 weeks

n   On-time delivery record = 97% on-time

n   Quality = 10,500 PPM defects

n   Transportation costs from Champion to Robotics Everywhere Corporation = $3.00 per unit

n   Current installed capacity for 3000 mAh NiMH Battery Power systems = 88%

n   Duties and customs = $0.00 per unit

n   Insurance = $0.75 per unit

n   Frequency of shipment = weekly

n   Tooling costs = $1 million

n   Ordering, inbound receiving, and quality inspection costs = $2.75 per unit

n   Ramp-up time = 3.5 months

n   Denomination of contract = Dollars

 

 

 

As noted earlier, regional instabilities, particularly with North Korea, pose a threat to US interests in the area.  The World Factbook 2001 notes that “China will work against US efforts to strengthen its position in the region.  Notably, Beijing will press against and challenge US support for Taiwan, US efforts to build missile defenses in the region, and US efforts to strengthen the alliance with Japan.. . . Japan and South Korea strongly support their respective alliances with the United States and are currently cooperating closely with Washington in trilateral efforts to deal with North Korea.  Yet, like many other US allies, both Tokyo and Seoul chafe over the asymmetry in their alliance relationship with the US superpower.  They seek adjustments in the US military presence that would accommodate their nationalistic or local concerns.”

 

SUPPLIER FINANCIAL DATA

alt

 

The team also gathered financial data for each supplier.  While the team believes the data for the U.S. suppliers to be reliable, several assumptions and estimates had to be made regarding the Asian suppliers.  The team had to convert Chinese and Korean currency into dollars.  In some cases, the desired figures were not available, or the supplier showed no interest in providing the team with the requested information.  In particular, this was an issue with CATL.  Exhibits 2 and 3 summarize selected supplier financial data.

 

                                                                             

 

 

 

 

 

 

 

 

 

 

 

 

 

Exhibit 2

                             Selected Supplier Balance Sheet Data (U.S. $ in millions)

                                             For Period Ending December 31, 2000

 

 

 

 

            YNC

 

Power USA

 

           CATL

 

       Champion

 

                     ASSETS

 

 

 

 

 

 

 

 

 

Cash

 

$28.2

 

$37.1

 

$95.9

 

$17.5

 

Marketable securities

 

$12.9

 

$45.5

 

$122.5

 

$4.5

 

Accounts receivable

 

$80.3

 

$167.2

 

$889

 

$22.5

 

Inventories

 

$77.7

 

$72.5

 

$1057.7

 

$37.5

 

Total current assets

 

$199.1

 

$322.3

 

$2,165.1

 

$82

 

Investments at equity

 

$49.5

 

$33

 

$738.4

 

$10.5

 

Goodwill

 

$39.2

 

$69.5

 

$300

 

$20

 

Total investments and other assets

 

$87.7

 

$102.5

 

$1,038.4

 

$30.5

 

Property, plant, and equipment

 

$216.3

 

$230

 

$1,734.5

 

$62.5

 

TOTAL ASSETS

 

$503.1

 

$654.8

 

$4,938

 

$175

 

 

 

 

 

 

LIABILITIES AND SHAREHOLDERS' EQUITY

 

 

 

 

 

 

 

 

 

Notes payable

 

$18.5

 

$20

 

$525.5

 

$5.5

 

Accounts payable

 

$63.5

 

$110.5

 

$525.9

 

$37.5

 

Taxes due on income

 

$22

 

$32

 

$245

 

$11.5

 

Accrued payroll and employee benefits

 

$67.5

 

$91

 

$484.2

 

$6.8

 

Total current liabilities

 

$171.5

 

$253.5

 

$1,780.6

 

$61.3

 

Long-term debt

 

$80.5

 

$120.5

 

$1,243.5

 

$22.5

 

Shareholders' equity

 

$251.1

 

$280.8

 

$1,913.9

 

$91.2

 

TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY

 

$503.1

 

$654.8

 

$4,938

 

$175


                                                        Exhibit 3

                                       Statement of Income Data (U.S. $ in millions)

                                                   Year Ended December 31, 2000

 

 

 

 

            YNC

 

 

      Power USA

 

           CATL

 

       Champion

 

Net sales

 

$600

 

$1,000

 

$7,000

 

$275

 

Cost of goods sold

 

$300

 

$600

 

$4,500

 

$194

 

Selling, general, and administrative expenses

 

$100

 

$250

 

$476

 

$30.5

 

Interest expense

 

$20

 

$20

 

$300

 

$10

 

Costs and expenses

 

$420

 

$875

 

$5276

 

$234.5

 

Income before income taxes

 

$180

 

$125

 

$1724

 

$40.5

 

Estimated taxes on income

 

$72

 

$48.97

 

$738

 

$17.4

 

NET INCOME

 

$108

 

$76.03

 

$986

 

$23.1

 

 

ADDITIONAL INFORMATION AND ASSUMPTIONS

alt

 

n   Although Robotics Everywhere Corporation is buying a standard Advanced Power System (APS) 3000 mAh NiMH batteries, extra production demands and a small level of design customization will result in additional tooling requirements at each supplier.

 

n   The company expects the Advanced Power System (APS) 3000 mAh NiMH battery to have a two-year life cycle.  The commodity team will allocate all supplier-related production costs, such as tooling, on a per unit basis over a two-year period.  The company fully expects to introduce its next generation of Robotic Vacuum Cleaners at the end of two years.

 

n   The US dollar has shown signs of weakening in the last months of 2001.  The outlook for the US dollar is that it may further weaken against many of the Asian currencies in 2002.  The team has not done enough research in this area to determine the extent of this weakening.

 

n   Robotics Everywhere Corporation plans to maintain some level of safety stock inventory for the Advanced Power System (APS) 3000 mAh NiMH batteries, at least for the first year.  Due to long material pipelines, Robotics Everywhere Corporation expects to maintain a two-month safety stock inventory if it utilizes Asian suppliers.  For domestic suppliers, the company expects to maintain an inventory equal to one month worth of demand as safety stock.

 

n   Inventory carrying costs, which include storage, handling, obsolescence, taxes, and cost of capital, are 20% per year of the inventory's unit cost.  The company assumes carrying costs for safety stock material.

 

n   Assume the unit price quoted by each supplier is what Robotics Everywhere Corporation would pay for the Advanced Power System (APS) 3000 mAh NiMH batteries from each supplier.  Subsequent negotiations will likely alter the quoted price.

 

n   While tooling depreciation could be a cost consideration, this case does not consider depreciation.

 

n  While REC takes an active role in coordinating inbound transportation shipments, company policy states that REC will not assume title to material until the material arrives at the company’s receiving dock.

 

CASE REQUIREMENTS

alt

 

The team realized this supplier selection decision, which was one of the most critical involving the new product line, was also going to be difficult.  Until the team analyzed the numbers and discussed the findings from the field visits, it was clear that no consensus existed among team members concerning which supplier(s) to select.  To reach a decision, your group must do the following:

 

1.    Identify the immediate issue and other issues and concerns.

2.    Perform a situational analysis (SWOT, PEST, Porters 5 forces etc.)

3.    Perform various analysis designed to support the supplier evaluation and selection decision. These analyses, with supporting worksheets or templates provided, include:

 

§  Financial Risk Analysis While this case assumes that the cross-functional team visited four suppliers, organizations often perform a preliminary financial risk analysis to identify the suppliers that may not warrant further consideration due to excessive financial risk.

 

§  Total Cost Analysis  Unit price rarely, if ever, equals the total cost of doing business with a supplier.  This analysis requires each group to identify relevant additional costs beyond unit price.  This involves considering a combination of actual and estimated costs.  Consider potential currency issues in your analysis.

 

§  Supplier Evaluation and Selection Analysis  As organizations continue to rely on fewer suppliers, the supplier selection process takes on greater importance.  The Supplier Evaluation and Selection Analysis is a robust tool used during supplier assessment.

 

§  Evaluate the single sourcing option versus multiple sourcing option

 

 

 

Single Sourcing: Potential Advantages

 

Single Sourcing:

Potential Disadvantages

 

Multiple Sourcing: Potential Advantages

 

Multiple Sourcing: Potential Disadvantages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

·         The issue of short versus long-term contracts is also an important consideration during supplier selection. Using the following table, identify the potential advantages and disadvantages of short and longer-term contracts (not only as they relate to this case).

 

 

Short-Term Contracts: Potential Advantages

 

Short-Term Contracts:

Potential Disadvantages

 

Longer-Term Contracts: Potential Advantages

 

Longer-Term Contracts: Potential Disadvantages

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.    Identification of at least 3 alternatives which are well described and clearly related to organization goals and clearly developed from situational analysis and other analysis. 

5.    Make a final recommendation.

6.    Make an implementation timeline.

7.    Based on your final recommendation do a Sourcing Risk Management Plan.  Sourcing decisions invariably involve risk.  This analysis requires each group to (1) identify the potential risks associated with the sourcing decision, (2) assess the possible magnitude of each risk to operations, and (3) identify ways to manage or reduce risk exposure.   6.

 

Individually you are to prepare items 1 through 4.  You will then be put into groups based on your preparation.  As a group you will complete items 1 through 7 considering all members ideas and analysis and integrate your report into one cohesive report.



[1] The World Factbook, 2001, (http://www.odci.gov/cia/publications/factbook).

Created Date Tuesday, 02 October 2018
Filesize 32 Kilobytes

MGMT-6085 Inventory Distribution Management

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PRISM SUPPLY & DISTRIBUTION (PSD)

 

 

Introduction:

 

Jim West, a recent graduate of a Logistics and Supply Chain program was hired as an Inventory Analyst for a distributor of medical and home health care products. Jim is working directly for the President of the company and is the only person in Prism Supply & Distribution with formal education in Supply Chain Management. Having been with the company for about six months, Jim has been observing the inventory activity at the company and feels they need to improve the inventory management to improve the overall results. In Jim’s opinion, PSD is working towards disaster if they do not get a handle on the situation.

 

Jim has briefly discussed this with his superior and was given the green light to prepare a report with his thoughts. Jim is excited and apprehensive that he has been given the opportunity to work on this plan, but is concerned that the report may not be understood. As he was working on his report, the president came to his desk and told him that he felt this would be a good opportunity for Jim to present the analysis and plan to the management team at their meeting next week. This has Jim worried that he may not be able to complete the project satisfactorily. This in your mind as you consider how to put together a report to a group of PSD managers who are is more marketing oriented. 

 

Background:

 

Prism Supply & Distribution was a family owned business started over 90 years ago by the current president’s grandfather. There are several family members working for the company which has over the years been the source of friction amongst the employees. It is located in Essex County which provides easy access to major distribution routes. The company has two warehouses in the county within a block of each other. They also utilize the services of a third party receiving organization in Michigan State.

 

Prism Supply & Distribution is considered to be a medium sized player in the independent medical/home health distributors industry in Canada. They ship product from coast to coast in Canada with the majority of their customers being with 200 miles of their location. Prism sells products manufactured in Canada, the United States, Europe and the Far East.

 

There are approximately 4,000 items maintained in stock, but the Purchasing person also has availability as special order another 15,000 items. The purchasing person has had no formal training in procurement. She relies on the habits that have been in place for several years. In fact previous presidents used to do all the purchasing and the current president is still heavily involved in the negotiations with the manufacturers.

 

The company has 10 sales representatives on the road covering all of Canada, five of which are in Ontario. It also has 4 employees in one warehouse, one of which also is a driver for local deliveries and pick-ups from the 3rd party receiving company in Michigan. Other employees are three in the other warehouse, 4 on the order entry desk. The order entry desk is located in in the first warehouse, which is a block away from the head office. A purchasing person, a controller, an IT person the president and 20 other employees, most of whom who are retail employees. It also has a special person, who should have retired, but is a valuable knowledgeable asset to the company as a wholesale/export manager. The wholesale manager is responsible for the development of wholesale customers, most of which are in the United States and the preparation of shipments for export.

 

Prism Supply & Distribution is organized as follows:

 

The company has four divisions, Retail, Medical Supply, Homecare and wholesale. Retail has 4 locations in the Essex county area, and a fifth location in the Niagara Peninsula. Medical Supply has the 10 sales representatives on the road covering specific territories and calling on medical professionals, hospitals and clinics. The Medical Supply division also oversees the large contract for the local Community Care provider. Home healthcare sells primarily in the Essex County area, but also sells products through the retail location in Niagara.  Area representatives from the Medical Supply division can also sell Homecare products to Nursing Homes and providers.

 

All goods ordered are shipped to the main warehouse location where they are inventoried and re-distributed when ordered by any of the three areas. The secondary warehouse is primarily used to supply a major customer contract with the Essex County Community Care organization. Inventory in this location is identified as specific to the customer even though the majority of the products are the same as is maintained in the other warehouse. Specific products for this customer are also ordered and maintained in stock.

 

The largest retail location is located in the head office of the organization, and is one block from the new leased warehouse. The retail/head office location was until recently also the warehouse operation for the organization in Ontario and Canada, but the space became too limiting with all the other operations under the one roof, so it was decided to move it to a new leased location. The leased location is where the President has stated would be where the head office would move to, consolidating the operations into a newer and larger facility. The President also envisioned that the Retail Operation could operate out the front part of the leased warehouse.

 

The Retail operation/Head Office location, also held stock for a special large contract Prism had. The products stored here were the same as the main warehouse, using the same part numbers. Special items for this contract were shipped direct to the “old warehouse” within the Head Office. This facility also housed the repair operations and the stock for the Retail and Rental operations.

 

There is also another warehouse/receiving point in Michigan which acted as a receiving/distribution point for American and some overseas orders, but also as a receiving point for American suppliers who did not know how to, or have the desire to ship to Canada.

 

The manager of the Purchasing Department was to be hired by the President of PSD to take over the buying and management responsibilities that the president had been doing directly.  The mandate of the new manager was to improve and control expenses related to Purchasing and Inventory Management. Until the new manager arrives, Jim West reports directly to the president, as does the purchasing and warehouse operations.

 

The organization had been using a computer based purchasing system that they installed fifteen years ago. They have done minor adjustments and program additions to as required, based on the current trends and readings of the president. The system was an outdated system, but functional, and the number of modifications over the life of the software had made it difficult to work with. The Financial Management of the organization was shifted from the computer system to the PC based - Simply Accounting®. This meant all financial transactions related to the Purchasing function required duplication of information to ensure all information are considered.

 

Realizing the duplication of effort, and the need for a computer system that would take the firm into the future, a decision was made to hire a consultant to develop a Request for Proposal and source out a new system that would meet the needs of the organization for several years to come. It was agreed early in the review of needs analysis that the best opportunity was to purchase a readily available and supported system from a reliable vendor. This process has been completed and the new system is to be installed and operational for the upcoming new fiscal year (2015).

 

Purchasing Activity:

 

The products purchased by the company are sold, as is, to four levels of customers,

 

o   Retail

o   Specialty End Users ( those that use the product to create another product for sale)

o   Distributors 

o   Contract End-Users (those that actually use the product in providing service)

 

Although the company’s customers can purchase many of the products elsewhere, they remain loyal because of pricing and service.

 

Recent supply and availability problems from a number of suppliers was creating additional workload for several departments, including sales and receiving which has created tension amongst all departments. There are many reason for the availability problems, including poor ordering, terrorist activity in the world, severe weather, poor inventory management,  and poor forecasting to name but a few.

 

The Retail Manager, who oversees the five retail outlets, also has the authority to purchase products that he feels would be best suited for the retail sales he is trying to obtain. This ordering is normally done without involvement of Purchasing and even though he has been reprimanded by the President of Prism Supply & Distribution, his division is doing well. The reprimands he has received have been ignored.  The Retail Manager also expects the Warehouses to keep inventory for him, and if the products selected by the retail division to sell, that is wonderful, but if they do not he puts the responsibility on purchasing to either return or keep the product in inventory.

 

 

 

 

 

 

 

 

In the year 2015 the total purchase activity of the organization was as follows:

 

Total Dollars Purchased

11,000,000.00 (CDN)

Purchases for Retail Operations

4,500,000.00 (CDN)

Total Number of Orders Issued

5,000

Total Number of Orders for Retail Operations

1,000

Total Number of Vendors

500

Total Number of Receipts

7,000

 

 

The 2015 information is very similar to the 2014 information and looks like 2016 will be the same. The president, who reads business books and articles incessantly and  as he heard, read, or saw an idea, thought that he should introduce these thoughts and concepts he read about to the organization. Several of these concepts introduced over the years were:

 

        Monthly Orders

§  Smaller volume orders to maintain above order minimum

        Weekly Orders

§  Larger volume than monthly, which allow for smaller inventories on site

        Freight Consolidation – Incoming

        Bulk Buying of Fast Moving Quantities

§  Buying through a buying group

        Just In Time

        Forecasting

        Supplier Switching

 

The implementation of these concepts was not always as successful as they could or should have been. As long as the costs were not increasing dramatically and the organization was making money they did not seem concerned. The President, however, did realize that he did have the expertise to take the Purchasing/Supply Management function into the 21st century, so he hired Jim and has initiated the process to hire the Purchasing Manager to accomplish the transition.

 

The value of the inventory maintained in the two warehouses is valued at 2,000,000.00. The value of the inventory at the five retail locations is valued at approximately 100,000.00 per location. The warehouse inventory has a carrying cost estimated to be 15% of the value. This carry cost value has been in use for several years and may, or may not, be correct.

 

 

 

 

The Warehousing Operation:

Another ongoing issue is the inventory accuracy in each warehouse facility and throughout the entire company. As the computer system used by the retail locations is again separate from the main computer, the retail sales activity is not always accurate. In many instances, the product numbers used by all divisions (retail/end-user/wholesale) are identical and when supplied from the warehousing/inventory locations, get confused as to the type of release/sale.

 

Pricing of product is also confused because of the conflicting/competing computer systems, the customer type and the internal handling of the activity. “Sales” to the corporate retail locations are done as Stock Transfers. End users are regular customers and wholesalers are special customers.

 

Delivery of product to the inventory locations, the customers and retail locations is done with a company-owned vehicle, multiple small parcel services, or common carrier. Several of the shipments received at the inventory area are delivered by common carrier contracted/contacted by the company at special rates.

 

Materials from the United States receiving service are picked-up twice per week by the company owned vehicle, some weeks there are additional trips to the US receiving service due to the need to fulfill customer orders.

 

Some other information relating to the inventory and warehousing that Jim needs to be aware of are:

 

Number of Sales Orders per year            

37,500

Number of line items picked per year      

105,000

Number of Outgoing Shipments per year           

45,000

Number of pieces shipped annually (boxes)

85,000

Inventory Turnover Rate

Unknown

Number of Backorders per year               

1,800

 

 

Value Range of Products in Inventory    

0.10   to 6,000.00 (CDN)

Product Life                                                 

Weeks to Years

Product Types                                             

Non Food – although some are expiry dated

 

The prime PSD warehouse is 22,000 square feet and utilizes racking and floor storage to hold the products. Shelf locations are not identified. Product numbers are also not identified on the racking/shelving system.

 

 

 

Transportation Operations:

 

Incoming/Receipt of Materials

As mentioned earlier, Prism has two warehouses and 5 retail locations. Incoming shipments are all sent to the main warehouse facility, which has two large truck bays (can take large highway trailers) and three ground level doors (can accommodate courier and small parcel vehicles). There is not a full time receiver. The warehouse lead hand is responsible for receiving all shipments.

 

Some of the shipments are delivered using contract carriers, contracted by Prism, to bring materials from manufacturers in the United States. This is not a scheduled service, however the contracted carrier is contacted when a shipment is needed to be picked-up. They let Prism know when they will have a truck in the area of the manufacturer.

 

Shipments, not arranged for by Prism, come from a wide variety of manufacturers/distributors, who ship using common carrier and small parcel delivery services.

 

Shipments from the 3rd party receiving organization in Michigan are picked-up twice weekly by the Prism vehicle and delivered to the main warehouse for further distribution. This system put in place several years ago also utilizes a Customs Brokerage firm to clear the shipments. This reduces the time required to cross the border with the goods, as all the goods have been pre-cleared.

 

Outgoing Activity:

Outgoing activity can be classified in three ways, Small Parcel delivery, Own Vehicle and Walk-in. The majority of the outgoing shipments are delivered using the small parcel delivery systems (couriers) based on who is providing the best rate. There are no long term contracts and at best the length of a contract is one year. Small parcel delivery currently is split between UPS, Purolator and Can-Par, depending on who provides the best service to a particular region of the country.

 

Deliveries within the Essex County region are made by the PSD delivery vehicle. These deliveries include orders to customers as well as deliveries to the retail locations within the region. On occasion the vehicle is also used to deliver product to the Niagara Region retail location and some Niagara Region customers. When the Prism vehicle is used to pick-up in Michigan, or delivery to the Niagara Region retail location it is not available.

 

With the head office retail location and the secondary warehouse only a block away there is also “walk-in” activity and “rush” requirements where a staff member from either side is sent to the other side to collect small quantities of the product for a specific order that perhaps a customer is waiting for. Sales representatives also have access to the main warehouse facility and have been known to come and take materials to deliver to customers. Several of the representatives have small quantities of common products in their company vans or home-offices for “rush deliveries” to customers. This is more common among the representatives in the local area. This practice of coming into the warehouse is more common among the local representatives, however all 10 representatives have inventories in their respective home offices.

 

On occasion, a customer is sent from the head office retail directly to the main warehouse to pick up their order. Local area customers also have the option of picking up orders directly from the warehouse.

 

 

 

 

 

 

 

 

 

Assignment:

 

As James West, what actions would you recommend Prism Supply & Distribution take to improve their operations going forward. As James West you are to

  • Develop a plan to reduce the costs for your manager, focusing on inventory in the two PSD warehouse locations. This should focus of methods of improving the organizations inventory and distribution processes.

 

Focus on how you would proceed with the project – remember you only have a limited time to have the project ready for your presentation

o   What tools would you use to obtain information?

o   What tools and programs would you suggest be implemented, and why would you select them

o   Include Financial Estimates – base them on information provided

§  If assumptions are made these must be identified and included in the analysis

o   Show how you would achieve the results you have detailed – a timeline

o   Prepare Summary Slide(s) of the reductions/savings that can be presented to the Management Team meeting.

 

 

Questions to Consider:

What do you think the problem are?

Created Date Tuesday, 02 October 2018
Filesize 22 Kilobytes

Midterm exam - Choose 5 of the following questions

- Explain Geiselmants CIT model. How would you implement this in the sexual abuse case from chapter 8?

- Discuss 4 factors that may effect eyewitness testimony. How would you apply each of them to the sexual abuse case from chapter 8?

- Explain Undeutsch CBCA's model. How would you implement this in a clinical setting.

- Explain Youngs schema theory and domains. Discuss 4 schemas in either Paul's or Gloria's case.

- Discuss and explain humanistic intervention techniques.(Rogers and gestalt - at least 4 techniques). Explain how would you use each of the techniques in Paul's case.

- Discuss and explain cognitive intervention techniques. (any author/ 4 techniques) Explain how you would use each of the techniques in Gloria's case.

- Briefly discuss the criteria for "Normal" behavior Vs pathological. How can this be applied to Gloria's case.

Created Date Tuesday, 02 October 2018
Filesize 35 Kilobytes

Prepare two written contracts

Refer to the research you conducted in Case Study Part 1 and negotiations you conducted in Case Study Part 2.

Prepare two written contracts - one for each supplier and contractor.

A sample template of contract will be provided for you by assessor. You can use the template provided or create your own.

Ensure the contract includes the key elements, components and inclusions to ensure it is legally binding.

Ensure you follow legal requirements that impact agreements in your sector, including consumer protection where applicable.

Decide whether you need any specialist advice to help you develop the contract. If you do, seek advice as required.

Submit two completed contracts to your assessor together with this project.

 

 

Created Date Saturday, 25 August 2018
Modified Date Saturday, 25 August 2018
Filesize 30 Kilobytes

Scientific Research Methods)

A key part of research papers and theses is a well‐supported description and validation of research methods. For this assessment you are required to

choose a research topic and write a detailed and substantiated plan of research. You may use the fortnightly exercises as a base for your plan, but should

not be a complete copy/paste of your previous submissions. Your plan should contain the following items:

• Abstract of no more than 150 words describing briefly your research question, proposed methods and what you hope to discover as part of the

research. Examples of abstracts will be provided in the lecture

• Description of Research question

• Gap in literature – show why this research needs to be done

• Choice of research methodology – use the literature to support your choice of methodology (i.e. qual, quant or mixed)

• Data gathering techniques to be used (methods) – list of activities and timeline

• Ethics considerations – will an ethics application need to be submitted when the research is conducted, how will you maintain

o anonymity of participants

o Information sheet for participants suitable for your type of research

o Consent form for participants to sign

• Data analysis techniques to be used – how will you analyse your data to derive your results (any software required)

The proposal should be around 3000 words in length.

The proposal should be written in standard academic style. Your reference list should appear on the last page of the report and use either APA or IEEE

reference format. Please see the library website for examples of these styles of citations.

See the following page for the marking rubric.